Why Choose Titan Exteriors
- Average 5-Star Customer Reviews
- A+ BBB Rating
- No Sales Pressure
- Honesty & Integrity
- Constant Communication
- Expert Installations
- Focus on Customer Satisfaction
No Sales Pressure
No Games, No Gimmicks… And Absolutely ZERO Sales Pressure.
We promise you, we are NEVER going to waste your time (like force you to listen to an hours-long sales “pitch.”) Here at Titan Exteriors we refuse to participate in underhanded sales tactics, like the “sign it today and today only” discounts. We respect you, your home, and your wallet.
We’re not going to offer up phony discounts, we’re not going to “low-ball” our estimate, or do anything else to get you to sign a contract. It’s your home, it’s your money, it’s your decision. We are simply here as your trusted advisors, to answer your questions and educate you on your options.
When you call us, we will show up, introduce ourselves and simply ask you some questions about what you want and why. We will then educate you on your options, make some recommendations based on our experience and expertise, answer any questions you may have, and then simply sit back and let you make an informed decision.
Honesty & Integrity
What Ever Happened To Honesty & Integrity?
From the receptionist to the installers, right down to the owner… everyone here is committed to honesty and integrity. Long ago, our founder Tony came to the realization that homeowners asking us to remodel their homes are doing more than just asking for a remodel. They are trusting us with the most important thing in their lives… and no, it’s not their house. It is their family.
Wives, husbands, daughters, sons, friends, neighbors, and family, will eat, sleep and play in the very home we are being asked to remodel. When a contractor skips a step, or cut corners, like using 4-3 inch screws instead of the manufacturers required 6-4 inch screws, we promise you, those windows or that siding will fail. Water will penetrate into your home causing mildew and mold to grow. We know if we don’t do our jobs to the very best of our abilities, we are putting their health and safety at risk.
This is why everyone at Titan Home Exteriors will treat you and your home with the care and respect that it deserves.
Constant Communication
We Never Leave You Wondering… We Keep You Updated with Photos, Phone Calls, Emails, & More.
When you work with us…
- You won’t get pressured when we meet with you; we will listen to what you have to say and have a real, open conversation with you about your needs.
- No matter whose hand it is in, there is always someone 100% responsible for your project where it sits. Since this is our policy, you won’t ever have to play the pass the buck game with us. Never a week goes by without us getting in touch with you, so you know the exact status of your project.
- If you call in and request information, we will call you back within 24 hours; we have dedicated staff to handle your file through every step of the process
- You will have direct access to the owner whenever needed
- You will be treated with respect and gratitude every time you talk with us
Customer Satisfaction
No Run-A-Rounds, No Games, No Frustrations. When You Call, You Get Your Problem Solved… PERIOD.
It’s sad but true: customer service in this country is actually getting worse. According to one report, 56% of those surveyed said they got ABSOLUTELY NOTHING to help resolve their problem… not even an apology. Clients are the absolute lifeblood of any business… take care of them, and they’ll take care of you. That’s why we always choose people over profits, excellence over expediency, and why we are committed to 100% customer service and satisfaction.
Expert Installations
Highly Skilled, Highly Trained, and Highly Qualified… With Titan Exteriors, You Know EXACTLY Who Is Showing Up To Work On Your Home.
Here is a dirty little secret of the remodeling industry: many installation companies hire unskilled and untrained “daylaborers” to save on labor costs. In fact, most of your “big-box” retailers use third-party vendors to install their windows and siding – and you have no idea who is going to show up at your door. All our installation crews are direct employees of the company who have gone through an extensive background check and a rigorous training program
And, we’ve been around long enough to see what can happen when your home’s siding or windows are not installed correctly. In one case we know about, a faulty siding and window installation wound up costing the homeowners over $60,000 in dryrot and mold remediation and repair.
This is what can happen with less than expert installations. That is why at Titan Exteriors, we take as long as it takes, and we do whatever we have to do to make sure your job is done EXACTLY right.
Contact Us Today
If we sound like a company that you would like to do business with, we invite you to contact us at 503-746-7648 or by clicking “Schedule Now” in the bottom right corner. We’d be honored to meet you.
